Baggage Claims

Prior to submitting a claim for reimbursement of expenses associated with delayed or damaged baggage, please ensure you have reported the delay/damage to a Calm Air Customer Service representative at your arriving location.

In order for your claim to be reviewed for processing, it must comply with the guidelines outlined in our Domestic Tariff, and all required fields in the Delayed/Damaged Baggage Claim Form must be complete. Baggage that has not left the origin is not eligible for a claim. You may also print a copy of the Claim Form by clicking on the Delayed/Damaged Baggage Claim Form [PDF], and email or mail it into Calm Air for processing (instructions provided on the form).