Welcome to our new website offering. Along with updated information and graphics we are presenting a new interface to enhance your productivity when booking Calm Air Flights online.

We refer to the new interface as Web Edit and the features include:

New Look - More Info - Our new website has been redesigned to present more information about Calm Air and our policies for use by you and your clients. This helpful information covers various topics of interest along with tips for checking in and baggage acceptance.

Search and Print Reservations – Upon logging in to the system using your IATA number and the password "sellcalm", you will be able to search the system for files booked by your agency. This allows you to view any or all bookings made by your agency over the past year and print a copy for your records or for your client

Pre-filled Agency Information - Upon logging in, the system will pre-fill your agency name, address, and telephone information in the appropriate area, which means less repetitive data entry for you. We do ask that you continue to provide us with a passenger phone contact so that we can advise of any weather or other delays.

Edit Reservations - You can now make changes to the booking directly. Once retrieving a file from a search, you can edit passenger information, add flight segments, and edit flight legs with respect to flight, date and routing. Please note that changes are subject to normal booking rules fees, if applicable. At this time, you will need to contact Calm Air Reservations at 1.800.839.2256 for any passenger or flight cancellations.

Using Credits - Without having to contact us, you can use up a passenger's existing credit by retrieving the original reservation that holds the credit and add flight segment(s).

Open Jaw Booking Allowed - Simply book a one segment file, retrieve the file, and add the additional segments.

GST Exemptions - We have somewhat automated this process in that a screen is provided at the end of the booking process which you may complete when the client is exempted from paying GST. Completing this GST Exemption Form will generate a request which will prompt us to remove the GST from the file and resend you an email confirm Commission Policy & Rules

Calm Air is pleased to offer commission on files booked through our website using the agency link. You will need to follow a registration procedure to provide our accounting system with your pertinent information so that your commission can be tracked in our reservation system. To register please complete the form on our registration page. We will forward your commission along with a detailed statement once a month. Normally payment of commissionsshould be received by the end of the month following the month in which the booking was made.

Once registered you simply login using your IATA number and the password sellcalm.

Note: It may take up to 24 hours to process the initial registration. You need only register once. Please contact us if your agency information changes here!

Commission is payable at 5% of the base fare as well as any additional fees or surcharges including cancellation and modification charges for files booked online through our website

Inquiries as to missed commissions should be forwarded to jfriess@calmair.com . We limit the investigation of outstanding commissions to files booked no more than three months prior to the issuance of the current statement.

We look forward to working with you! Should you require further information or assistance with the new functionality, please contact me at jfriess@calmair.com or our Reservations Department at 1.800.839.2256.

John Friess
Sales Manager